FAQ

About

holykeebs is a tiny store operated from Israel. I just like soldering.

We specialize in ergonomic split keyboards with pointing devices such as trackballs and trackpoints. All keyboards come assembled, tested and ready to go!

New Keyboards

Every few months I will add new keyboards models. If you'd like a specific one that isn't listed, feel free to reach out and I might be incentivized to go for that next.

Low Profile vs. Choc

The difference between these two is the key spacing.

Low profile uses a grid of 19x19mm squares and is also called MX spacing as that's what keyboards with MX style switches commonly use.

Choc spacing is more compact and uses 18x17mm squares, and produces a more compact keyboard with minimal key spacing. It is specifically designed for Kailh's choc switches (hence the name) as they have a smaller footprint and allow this.

Wireless

I'd love to do wireless builds but there isn't official support for the pointing devices we use in ZMK. There are various efforts but those aren't confirmed to fully work or be power efficient.

Shipping

Free shipping is available for orders over $75.

In other cases, these options are available:

• Tracked Air 5-7 business days average ($15): Ireland, Norway, United States, Finland, Canada, Austria, Italy, Belgium, Brazil, United Kingdom, Germany, Holland, Hong Kong, Greece, Japan, Spain, Poland, France, Russia, Switzerland, Denmark, Portugal, Sweden, Australia, Taiwan, New Zealand, South Korea, Singapore, Thailand.
• Rest of the world: EMS Express Mail 3-4 business days average ($30), Untracked Air ($10).
• Non keyboard purchases can be shipped in an envelope for $2 (untracked, up to 30 days delivery).

If shipping costs are a problem for your purchase, please contact me directly.

Warranty and Support

Keyboards are sent out after testing. If you discover an issue with a keyboard after unboxing, please contact me and we'll sort it out. For general firmware questions specific to the trackball, you're also free to contact me. Other warranty and support services aren't provided.

Please visit keyboard communities such as /r/MechanicalKeyboards, QMK / Low Profile Keyboards discord server for further support. 

Refunds and Returns

Order Cancellations

Please contact me if you have any problems with your order or wish to cancel.

Returns

Contact me within: 14 days of delivery.

Ship items back within: 30 days of delivery.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.